European Ecommerce Customer Service Specialist
5 days ago
About the Role
We're seeking a highly skilled and multilingual Customer Service Representative to join our Ecommerce team at PartsPlus. As a key member of our team, you will be responsible for delivering exceptional customer service to our European customers via various online channels.
Key Responsibilities
- Provide timely and effective responses to customer inquiries via email, live chat, and telephone for our German, Italian, Spanish, and French online channels.
- Resolve customer queries received through our European eBay, Amazon, and ecommerce web shop.
- Process returns, exchanges, and discrepancies in a timely manner.
- Communicate with couriers regarding outbound, lost, or damaged shipments.
- Coordinate orders on internal and external systems.
- Collaborate with external ecommerce partners.
Requirements
- Fluency in German, Italian, Spanish, or French.
- Proficiency in Microsoft Outlook and Excel, as well as experience with Zendesk, eBay, and Amazon Seller Central.
- Excellent customer service skills and attention to detail.
- Ability to prioritize tasks, multitask, and respond quickly to urgent inquiries.
- Effective communication skills with internal departments.
- Professional email and telephone manner.
- Confidence in communicating with a diverse range of customers.
- Interest or knowledge of vehicle car parts is a plus.
What We Offer
As a Customer Service Representative at PartsPlus, you will have the opportunity to work in a dynamic and growing business unit, covering continental European regions. You will be part of a talented team that values exceptional people and strives to provide an exceptional customer experience.
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Daventry, Northamptonshire, United Kingdom PartsPlus Full timeAbout the RoleWe're seeking a highly skilled and multilingual Customer Service Representative to join our Ecommerce team at PartsPlus. As a key member of our team, you will be responsible for delivering exceptional customer service to our European customers via various online channels.Key ResponsibilitiesProvide timely and effective responses to customer...
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Daventry, Northamptonshire, United Kingdom PartsPlus Full timeAbout the RoleWe're seeking a highly skilled and multilingual Customer Service Representative to join our Ecommerce team at PartsPlus. As a key member of our team, you will be responsible for delivering exceptional customer service to our European customers via various online channels.Key ResponsibilitiesProvide timely and effective responses to customer...
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Daventry, Northamptonshire, United Kingdom PartsPlus Full timeAbout the RoleWe're seeking a highly skilled and multilingual Customer Service Representative to join our Ecommerce team at PartsPlus. As a key member of our team, you will be responsible for delivering exceptional customer service to our European customers via various online channels.Key ResponsibilitiesProvide timely and effective responses to customer...
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Daventry, Northamptonshire, United Kingdom PartsPlus Full timeAbout the RoleWe're seeking a highly skilled and multilingual Customer Service Representative to join our Ecommerce team at PartsPlus. As a key member of our team, you will be responsible for delivering exceptional customer service to our European customers via various online channels.Key ResponsibilitiesProvide timely and effective responses to customer...
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Daventry, Northamptonshire, United Kingdom PartsPlus Full timeAbout the RoleWe are seeking a highly skilled and multilingual European Ecommerce Customer Service Advisor to join our growing team at PartsPlus. As a key member of our Ecommerce team, you will be responsible for delivering exceptional customer service to our European customers via various online channels.Key ResponsibilitiesProvide outstanding customer...
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Daventry, Northamptonshire, United Kingdom PartsPlus Full timeAbout the RoleWe are seeking a highly skilled and multilingual European Ecommerce Customer Service Advisor to join our growing team at PartsPlus. As a key member of our Ecommerce team, you will be responsible for delivering exceptional customer service to our European customers via various online channels.Key ResponsibilitiesProvide outstanding customer...
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Daventry, Northamptonshire, United Kingdom PartsPlus Full timeAbout the RoleWe are seeking a highly skilled and multilingual European Ecommerce Customer Service Advisor to join our growing team at PartsPlus. As a key member of our Ecommerce team, you will be responsible for delivering exceptional customer service to our European customers via various online channels.Key ResponsibilitiesProvide outstanding customer...
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Daventry, Northamptonshire, United Kingdom PartsPlus Full timeAbout the RoleWe are seeking a highly skilled and multilingual European Ecommerce Customer Service Advisor to join our growing team at PartsPlus. As a key member of our Ecommerce team, you will be responsible for delivering exceptional customer service to our European customers via various online channels.Key ResponsibilitiesProvide outstanding customer...
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Daventry, Northamptonshire, United Kingdom PartsPlus Full timeAbout the RoleWe are seeking a highly skilled and multilingual European Ecommerce Customer Service Advisor to join our growing team at PartsPlus. As a key member of our Ecommerce team, you will be responsible for delivering exceptional customer service to our European customers via various online channels.Key ResponsibilitiesProvide outstanding customer...
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Daventry, Northamptonshire, United Kingdom PartsPlus Full timeAbout the RoleWe are seeking a highly skilled and multilingual European Ecommerce Customer Service Advisor to join our growing team at PartsPlus. As a key member of our Ecommerce team, you will be responsible for delivering exceptional customer service to our European customers via various online channels.Key ResponsibilitiesProvide outstanding customer...
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Daventry, Northamptonshire, United Kingdom PartsPlus Full timeAbout the RoleWe're seeking a highly skilled and multilingual Customer Service Advisor to join our Ecommerce team at PartsPlus. As a key member of our operations team, you will play a vital role in delivering exceptional customer service to our online customers across continental Europe.Key ResponsibilitiesProvide top-notch customer service via various...
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Daventry, Northamptonshire, United Kingdom PartsPlus Full timeAbout the RoleWe're seeking a highly skilled and multilingual Customer Service Advisor to join our Ecommerce team at PartsPlus. As a key member of our operations team, you will play a vital role in delivering exceptional customer service to our online customers across continental Europe.Key ResponsibilitiesProvide top-notch customer service via various...
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