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Team Associate
2 months ago
Job Summary:
We are seeking a highly motivated and customer-focused Team Member to join our dynamic team at SSP Group. As a Team Member, you will be the face of our company, providing exceptional customer service and ensuring a positive experience for our customers.
Key Responsibilities:
- Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Work collaboratively with colleagues to achieve sales targets and maintain a clean and welcoming store environment.
- Operate cash handling equipment, process transactions, and maintain accurate records.
- Participate in ongoing training and development programs to enhance skills and knowledge.
- Contribute to the success of the team by sharing ideas and suggestions for improving customer service and store operations.
Why Work for SSP Group?
At SSP Group, we offer a range of benefits and opportunities for growth and development, including:
- Competitive Pay and Benefits: Enjoy a competitive hourly rate, plus benefits such as employee discounts, flexible scheduling, and 75% discount on meals while on shift.
- Continuous Growth and Development: Access award-winning training programs, apprenticeships, and development opportunities to enhance your skills and advance your career.
- Health and Wellbeing Support: Enjoy comprehensive family-friendly leave, flexible working arrangements, and access to retail trust and wellbeing support services.
- Culture and Community: Join a diverse and inclusive team, with opportunities to participate in company-sponsored activities, events, and recognition programs.
Requirements:
- Previous customer service experience, preferably in a retail or food service environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Ability to work flexible hours, including weekends and holidays.
- Basic math skills and accuracy with handling cash and operating point-of-sale equipment.
