Tattoo Studio Sales Manager

2 weeks ago


Cardiff, Cardiff, United Kingdom No Regrets Tattoo Studios Full time
About the Role

We are seeking a highly skilled and enthusiastic Tattoo Sales Supervisor to join our team at No Regrets Tattoo Studios in Cardiff. As a key member of our studio team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Act as a consultant to clients, providing expert advice and recommendations to ensure the best possible service and outcome.
  • Understand and deliver on key performance indicators (KPIs), working to achieve and exceed business goals.
  • Manage all booking enquiries, including telephone, email, and face-to-face interactions.
  • Build strong relationships with our artists, understanding their styles and preferences to match them perfectly with each client.
  • Work proactively to ensure excellent customer service, exceeding expectations and delivering a personal service to each client.

About You:

  • You have a passion for tattoos and a strong interest in the industry.
  • You possess excellent communication skills, with the ability to relate to people on multiple levels.
  • You are a self-starter with a proactive approach to understanding a growing business.
  • You have previous experience in a luxury brand, ideally within customer service or sales, of at least 3 years.

What We Offer:

  • A competitive salary of £34,000.00 + commission.
  • A bonus scheme and commission pay.
  • A range of benefits, including casual dress, company events, company pension, and private health care.

Working Hours:

  • 8 hour shift, Monday to Friday.
  • Weekend availability may be required.


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