IT Support Technician
4 weeks ago
Location: Onsite
Salary: Up to £27,000 with an attractive benefits package.
Company Overview:
Stratospherec Ltd is a prominent provider of ICT solutions tailored for the education sector in the UK. With over two decades of expertise, we pride ourselves on delivering reliable and high-quality services to educational institutions.
Role Overview:
We are seeking a dedicated 1st Line Support Technician to join our dynamic team. This role offers an excellent opportunity for a motivated individual to contribute to our mission of enhancing educational technology.
Key Responsibilities:
- Assist in providing specialized ICT support to ensure that educational facilities maintain high standards of learning environments.
- Configure and verify hardware and software for optimal performance.
- Build and set up networked PCs.
- Conduct maintenance tasks related to user accounts.
- Utilize basic network monitoring tools and generate reports.
- Perform system checks as directed.
Qualifications:
- Minimum GCSE Grade 5 in Maths and English.
- A-Level, BTEC, NVQ, or T-Level in a relevant field.
- Industry-recognized certifications in IT, such as Microsoft, Cisco, Aruba, or Apple, are advantageous.
- Prior experience in an IT helpdesk or support environment is beneficial.
Benefits:
- 25 days of annual leave plus public holidays.
- Working hours: 08:45 – 17:15.
- Company Pension Scheme.
- Sage Benefits.
- Life insurance coverage.
- Complimentary lunches.
- Discounted gym memberships.
If you are looking for a role where you can make a significant impact and grow your skills in a supportive environment, we encourage you to consider this opportunity.
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