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Office Coordinator

2 months ago


Bishop's Stortford, Hertfordshire, United Kingdom Ellis Mason Ltd Full time

Job Opportunity with Ellis Mason Ltd

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Ellis Mason Ltd. As an Administrative Support Specialist, you will play a crucial role in supporting our business operations by providing administrative assistance to our team.

Key Responsibilities:

  • Activation of Financial Agreements: You will be responsible for activating finance agreements onto our in-house system, ensuring that all paperwork is accurate and complete.
  • Paperwork Verification: You will verify that all paperwork has been checked and double-checked for any possible mistakes or missing data, and ensure that everything is signed and filled out correctly.
  • Meeting Service Level Agreements: You will work methodically and at pace to meet our service level agreements, ensuring that all tasks are completed efficiently and effectively.
  • Liaising with Internal Departments: You will liaise with multiple internal departments to ensure that all areas of the finance deal are correct before activating the agreement.
  • Authorizing Supplier Invoices: You will authorize supplier invoices for payment, ensuring that all necessary documentation is in order.
  • Cancelling and Rescheduling Agreements: You will cancel and reschedule existing customer agreements as needed.
  • Bank Detail Verification: You will verify that both customer and supplier bank details are correct before activating.
  • File Uploads: You will upload files onto the customer portal, ensuring that all necessary documents are accessible.
  • Customer Payment Plans: You will set up customer payment plans, ensuring that all necessary information is accurate and up-to-date.
  • Customer and Supplier Communication: You will handle incoming calls from suppliers and customers, responding to their inquiries and concerns in a timely and professional manner.
  • Email and Document Management: You will respond to both customer and supplier emails, ensuring that all necessary documentation is accurate and complete.
  • Agreement Execution: You will execute completed customer agreements, ensuring that all necessary steps are taken to finalize the agreement.
  • Payout Authorization: You will authorize and activate final payouts, ensuring that all necessary documentation is in order.

Requirements:

  • Administrative Experience: You will have some administration experience, preferably in a business operations or administrative support role.
  • Microsoft Packages: You will be proficient in using Microsoft packages Word, Excel, and Outlook.
  • Attention to Detail: You will have a strong eye for detail and a methodical approach to work.

Benefits:

  • Salary: Circa £23,000-£26,000 per annum, dependent on experience.
  • Working Hours: Monday to Friday office hours of 9 am - 5 pm on a permanent, full-time basis.
  • Support and Training: You will receive support and training from an experienced manager.
  • Modern Offices: You will work in modern, polished offices.
  • Holiday Entitlement: You will receive 20 days holiday plus 8 bank holidays.
  • Pension Scheme: You will be eligible for our government pension scheme.
  • Free Parking: You will have access to free on-site parking.