Field Service Technician

1 month ago


Exeter, Devon, United Kingdom Ricoh Full time
About the Role

We are seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for providing customers with a professional, efficient maintenance and repair service, ensuring full customer satisfaction.

Key Responsibilities
  • Provide technical service to customers, including installation, maintenance and repair of equipment, to ensure customers receive a satisfactory service in line with agreed service level agreements.
  • Maximise revenue by identifying potential business and professional service opportunities, whilst carrying out day-to-day duties.
  • Manage and control vehicle stock, to improve first time fix levels to customers, and to minimise stock losses.
About Ricoh

Ricoh is a global technology business that designs and manufactures graphic solutions that transform communications. We are committed to helping individuals achieve fulfilment through work, and our innovative digital services are designed to make work smarter and more creative.

What We Offer

We offer a competitive salary, company vehicle, bonus, and additional company benefits. We are an equal opportunities employer and strive for inclusion and diversity in our workplace.



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