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Digital Stock Merchandiser

2 months ago

Guildford, Surrey, United Kingdom Inchcape Retail - Part of Group 1 Automotive Full time

Transforming Retail Online with Excellence

About the Role

We are seeking a highly skilled Digital Stock Merchandiser to join our team at Inchcape Retail - Part of Group 1 Automotive. As a Digital Stock Merchandiser, you will play a crucial role in delivering outstanding and trusted experiences for our customers.

Key Responsibilities

  • Visual Merchandising: Take high-quality images and create engaging visual content to showcase our vehicles online, adhering to brand standards and regulations.
  • Vehicle Preparation: Identify and classify each vehicle's unique selling points, uploading relevant information to our systems in a timely manner.
  • Merchandising: Merchandise each vehicle in line with agreed standards to promote and sell vehicles effectively.
  • Service Level Agreements: Adhere to service level agreements to ensure accurate and timely turn-around of stock.
  • Enquiry Review: Review customer enquiries against adverts and suggest ways to improve vehicle desirability online.
  • Vehicle Preparation Issues: Identify and suggest solutions to prevent vehicle preparation issues that may hinder sales.
  • Support to Digital Sales Team: Provide specific vehicle information or photography to the digital sales team as requested.

Requirements

To succeed in this role, you will need:

  • Excellent Customer Service Skills
  • Great Organisational Skills
  • Experience with Social Media Platforms
  • Ability to Take and Edit Quality Photographs
  • Attention to Detail
  • Self-Motivation and Willingness to Learn

About Us

Inchcape Retail - Part of Group 1 Automotive is a leading automotive retailer with over 7000 colleagues across the UK. We represent 21 brands and operate 113 dealerships, providing exceptional customer services and driving business growth.

What We Offer

We offer a range of benefits, including competitive pay, comprehensive training, and a supportive work environment. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.