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Retail Store Manager

2 months ago


Yeovil, Somerset, United Kingdom Screwfix Direct Limited Full time
About the Role

We are seeking a highly skilled and experienced Retail Supervisor to join our team at Screwfix Direct Limited. As a Retail Supervisor, you will play a vital role in ensuring the smooth operation of our store, providing exceptional customer service, and leading a team of sales associates.

Key Responsibilities
  • Customer Service: Provide outstanding customer service, ensuring that customers receive a positive and memorable experience.
  • Team Leadership: Lead and motivate a team of sales associates, providing guidance and support to ensure they meet their sales targets and provide excellent customer service.
  • Store Operations: Oversee the day-to-day operations of the store, including stock management, cash handling, and visual merchandising.
  • Performance Management: Monitor and analyze sales performance, identifying areas for improvement and implementing strategies to increase sales and customer satisfaction.
Requirements
  • Experience: Proven experience in a retail supervisory role, with a strong track record of leading a team and achieving sales targets.
  • Skills: Excellent communication and interpersonal skills, with the ability to motivate and inspire a team.
  • Knowledge: Strong knowledge of retail operations, including stock management, cash handling, and visual merchandising.
  • Qualifications: Relevant qualifications, such as a degree in Business Administration or a related field.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including a bonus scheme and opportunities for career progression.
  • Training and Development: Ongoing training and development opportunities, including workshops, conferences, and online courses.
  • Collaborative Team Environment: A collaborative and supportive team environment, with opportunities to work with a diverse range of colleagues and customers.