Utilities Service Coordinator

2 weeks ago

Bristol, Bristol, United Kingdom Power Electrics Full time

About Power Electrics

Power Electrics is a leading provider of specialist power generation solutions, dedicated to delivering exceptional service and support to our customers.

Job Summary

We are seeking a highly organized and detail-oriented Utilities Service Coordinator to join our Aftermarket Department. As a key member of our team, you will provide administrative support to our Utilities Service Supervisor and team, ensuring the smooth operation of our service contracts and customer relationships.

Key Responsibilities

  • Manage and maintain accurate records of service contracts, including contract details, service schedules, and customer information.
  • Assist with the preparation and dispatch of job sheets, service reports, and invoices to customers.
  • Coordinate and schedule services with customers, ensuring timely and efficient delivery of our services.
  • Provide administrative support to the Utilities Service Supervisor and team, including data entry, filing, and other tasks as required.
  • Develop and maintain strong relationships with customers, responding to their queries and concerns in a professional and timely manner.
  • Collaborate with the Service Management team to ensure seamless delivery of services and resolution of any issues that may arise.
  • Contribute to the development and implementation of process improvements, ensuring that our services are delivered efficiently and effectively.

Requirements

  • Excellent organizational and communication skills, with the ability to work effectively in a fast-paced environment.
  • Strong attention to detail and ability to maintain accurate records.
  • Proficient in Microsoft Office, particularly Word, Excel, and Access.
  • Ability to work independently and as part of a team, with a flexible and proactive approach.
  • Good numeracy skills and ability to manage multiple tasks and priorities.

What We Offer

We offer a competitive salary, excellent development and progression opportunities, and a range of benefits, including:

  • 23 days holiday (plus bank holidays) – increasing with length of service.
  • Company pension scheme.
  • Private medical scheme.
  • Life assurance scheme – with access to more healthcare support and counselling services to help protect employees' financial, emotional, and physical wellbeing.

Our Philosophy

At Power Electrics, we value diversity and inclusion, and are committed to creating a workplace that is fair, respectful, and inclusive for all employees. We welcome applications from candidates with a range of backgrounds and experiences, and are committed to providing equal opportunities for all.

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