Customer Service Representative

6 hours ago


Livingston, West Lothian, United Kingdom McDonald's Full time

About the Role

As a Customer Care Assistant at McDonald's, you'll be the face of our restaurant, responsible for delivering exceptional customer experiences. Your key responsibilities will include:

Key Responsibilities

  • Providing warm and welcoming service to customers, ensuring their needs are met and exceeded
  • Managing customer areas, maintaining high standards of cleanliness and organization
  • Organizing special events and activities to engage customers and create a positive atmosphere
  • Communicating effectively with customers, colleagues, and management to ensure seamless service delivery
  • Working collaboratively as part of a high-energy team to achieve sales and customer satisfaction targets

What We Offer

As a valued member of our team, you'll enjoy a range of benefits, including:

  • Holiday pay
  • Service Awards
  • Meal allowance
  • Employee discounts from top high street and online brands

Requirements

To be successful in this role, you'll need to be:

  • Able to work effectively in a fast-paced environment
  • Excellent communicator with strong interpersonal skills
  • Flexible and able to work a variety of shifts, including evenings and weekends
  • Over 18 years old to comply with UK & Ireland working time regulations


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