Tesco Colleague

1 month ago

Launceston, Cornwall, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and enthusiastic individual to join our team as a Tesco Colleague in Launceston Superstore. As a key member of our store team, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Availability Window

Our availability window is as follows:

Thursday: 10:30am - 4:15pm

Friday: 9:00am - 3:00pm

Saturday: 9:30am - 3:00pm

Please note that we will schedule your contracted hours within these times, and you will have 3 weeks' notice of exactly when your shifts will be.

What We Offer

As a Tesco Colleague, you will enjoy a range of benefits, including:

  • 20 days' holiday plus a personal day, rising to 22 days after 12 months
  • Flexible working from day one
  • 10% off and 15% at pay day weekends with your Colleague Clubcard
  • Access to free wellbeing services and a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life's moments, big and small
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds

Responsibilities

As a Tesco Colleague, you will be responsible for:

  • Knowing your customers and serving them with passion and pride; giving great natural service
  • Passionate and knowledgeable about the products and services within my store
  • Working across the store in our service, picking and replenishment areas where required
  • Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly
  • Making decisions that are right for customers, delivering routines in store that meet the needs of customers at the right time
  • Taking part in seasonal, community and charity events, creating a great inclusive atmosphere
  • Being knowledgeable about your store's performance, understanding the part you play and what we need to do together to drive service and sales, reduce waste and shrink and deliver profit
  • Handling products with care to maintain quality and ensure they reach customers in the best condition
  • Being myself, living our values, making everyone feel welcome and always following our policies
  • At times, you may be required to accept deliveries into the store

Requirements

We are looking for someone who:

  • Has a passion for delivering great service, greeting customers with a smile, and serving them with pride
  • Can build rapport with customers, meaning they leave the store having experienced a great shopping trip
  • Can take the initiative and make decisions that are right for our customers
  • Works well within a team and communicates openly with others
  • Can build relationships with colleagues to create a team spirit, having fun and celebrating success
  • Is at work on time, well presented and ready to be a brand ambassador

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