Account Manager
2 weeks ago
MRI Software is a global industry leader in real estate software, dedicated to providing flexible and game-changing solutions to improve people's lives. Our mission is to empower our teams to reach their full potential and deliver exceptional client experiences.
Job SummaryWe are seeking an enthusiastic and hard-working Account Manager to join our Facilities Management Team. The successful candidate will be responsible for understanding client business priorities and drivers, and identifying opportunities to maximize their return on investment from MRI solutions.
Key Responsibilities:- Represent MRI and build mutually beneficial relationships with decision-makers to ensure high levels of customer satisfaction, retention, and sales development.
- Recommend appropriate solutions and negotiate acceptable terms with clients.
- Achieve or exceed all quarterly and annual fiscal targets and objectives.
- Identify opportunities for cross-selling and expanding MRI FM and related solutions.
- Maintain regular contact with clients using online meetings, telephone calls, and client user forums.
- Determine ongoing client requirements to meet their changing business needs.
- Work closely with other stakeholders within MRI, including Legal, Sales Operations, Marketing, Product Development, and Implementation Services teams.
- Maintain timely and accurate sales forecasts in MRI CRM systems.
- 5+ years of Account Management experience within the software industry.
- Track record of sales or related achievement, operating in a target-driven environment, with a customer-centric approach.
- Excellent verbal and written communication skills.
- Ability to communicate effectively and ask questions to identify sales opportunities.
- Ability to work under pressure and meet agreed targets and deadlines.
- Knowledge of the Estates and Facilities Management Software market or UK Public Healthcare sector is an advantage but not essential.
We are committed to creating a work environment that you look forward to every single day. Our benefits include:
- Competitive salary and bonus structure.
- Opportunities for professional development and growth.
- Flexible working arrangements, including remote work options.
- Private medical insurance and health cash plan.
- Personal pension plan and income protection plans.
- Tuition reimbursement schemes and opportunities for further education.
- 25 days of annual leave plus Bank Holidays, and a bank of 15 hours of 'Flex Time Off' to be used whenever and however you choose.
We are an inclusive employer, committed to diversity, equality, and inclusion. We believe that our differences are what make us stronger, and we welcome applications from candidates from all backgrounds.
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