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Assistant Store Manager

2 months ago


Grimsby, North East Lincolnshire, United Kingdom YMCA ENGLAND & WALES Full time
About the Role

We are seeking an experienced and motivated Assistant Store Manager to join our team at YMCA England & Wales. As a key member of our retail team, you will play a vital role in the success of our charity shops, working closely with our Store Manager and Area Manager to achieve our goals.

Key Responsibilities
  • Assist the Store Manager in the day-to-day running of the shop, including merchandising, stock rotation, and customer service.
  • Deputise for the Store Manager when needed, taking on additional responsibilities and leading the team to achieve sales targets.
  • Work effectively with the team to maximise income for the shop and promote the work of YMCA within the local community.
  • Develop and implement effective merchandising and visual display strategies to drive sales and customer engagement.
  • Provide excellent customer service, responding to customer queries and resolving any issues in a professional and courteous manner.
What We Offer
  • A competitive salary and benefits package, including pension, annual leave, and sick pay.
  • Opportunities for career development and progression within the organisation.
  • A supportive and inclusive work environment, with a focus on diversity and equality.
  • The chance to work for a leading charity, making a real difference to the lives of young people.
Requirements
  • Previous experience in a retail or customer-facing role, with a proven track record of success.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Strong organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
  • A passion for working for a charity and making a difference to the lives of young people.
What We Value
  • Our employees' well-being and work-life balance.
  • Our commitment to diversity and inclusion, and our efforts to create a workplace that reflects the communities we serve.
  • Our focus on delivering high-quality services and achieving excellent outcomes for our customers.