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Housekeeper - Cleaning and Customer Service Professional

2 months ago

Morecambe, Lancashire, United Kingdom Anchor Hanover Full time
About the Role

We are seeking a highly organized and customer-focused Housekeeper to join our team at Eric Morecambe House in Morecambe, Lancashire. As a Housekeeper, you will play a vital role in ensuring the cleanliness and safety of our residents' living environments.

Key Responsibilities
  • Ensure that all areas of the home are clean, tidy, and well-maintained, adhering to high standards of cleanliness and hygiene.
  • Provide exceptional customer service to residents, responding to their needs and concerns in a professional and empathetic manner.
  • Work collaboratively with colleagues to maintain a positive and respectful team environment.
  • Participate in training and development opportunities to enhance your skills and knowledge.
Requirements
  • Previous experience in a cleaning or customer service role, preferably in a care or residential setting.
  • Excellent communication and interpersonal skills, with the ability to work effectively with residents, colleagues, and external partners.
  • Ability to work independently and as part of a team, prioritizing tasks and managing time effectively.
  • Knowledge of health and safety procedures, including COSHH and data protection.
What We Offer
  • A competitive salary and benefits package.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • A supportive and inclusive work environment, with opportunities for career progression.
  • Access to our on-site gym, fitness, and wellbeing discounts.
About Anchor Hanover

Anchor Hanover is England's largest not-for-profit provider of care and housing for older people. Our mission is to transform housing and care so that everyone can have a home where they love living in later life. We are committed to providing high-quality care and services that meet the needs of our residents, and we are proud to be an equal opportunities employer.