Front Office Team Leader

1 month ago

Bristol, United Kingdom Leonardo Bristol City Full time
Be Authentic - Lead Your Team - Be Leonardo

As a Front Office Team Leader, you will play a pivotal role in our operations, collaborating closely with the Front Office Manager to motivate and guide your colleagues, ensuring that every guest enjoys unforgettable experiences with us. Prepare for a dynamic role where you will oversee Front Office activities and cultivate a spirited team dedicated to surpassing guest expectations.

Benefits for Our Team Members:
  • Exclusive rates on Leonardo Hotel accommodations throughout the UK & Europe: plan that getaway you've been dreaming of.
  • Company-wide recognition program: for being your exceptional self, you could earn vouchers redeemable at a variety of popular retailers.
  • Complimentary meals during shifts.
  • Referral bonus program: earn rewards for bringing a friend on board.
  • We cherish team celebrations: we frequently host Thank You Week (your location might feature anything from ice cream trucks to pizza parties) and annually dress up for our Employee Awards Celebration.
  • Essential benefits: access to the Company Pension Scheme, Life Assurance, and Wellbeing Support.
  • Continuous job-related training programs with clear advancement pathways.
Ideal Candidate Profile:
  • Be authentic.
  • Be a people-oriented individual who makes each day enjoyable and engaging for the team.
  • Thrive in a fast-paced setting.
  • Mentor and train new team members.
  • Propose solutions and think critically.
  • Be reliable and a comforting presence for both guests and the team.
  • Exhibit excellent organizational abilities.
Why Choose Us?

We prioritize our team members just as much as we do our guests. Once you become part of our community, you are embraced as a member of the Leonardo family. In our organization, your dedication and pace are appreciated, making it our responsibility to keep you at the forefront of your role as a Supervisor and team leader. Our Supervisors are crucial in supporting team members and department heads daily. Our "NEW Team Coach" workshop and "Guest Care" training are designed to enhance your skills, and when the time is right, our "Insights Trainee Manager Programme" will aid in your development into management as a Duty Manager. These programs enhance your knowledge and expertise at Leonardo Hotels, and with our ongoing support, practical training, and clear progression paths, you will be well on your way to a rewarding career in Hospitality.

Our Legacy

With decades of experience in the hospitality industry, we manage over 270 hotels across the UK and Europe. We oversee more than 55 hotels in the UK & Ireland, and as one of the fastest-growing hotel groups, we have ambitious plans for expansion in the coming years; there's never been a more thrilling time to be part of our journey.

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