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Seasonal Hospitality Team Member

2 months ago

Penrith, Cumbria, United Kingdom YHA Full time

Seasonal Hospitality Team Member - YHA Helvellyn

YHA Helvellyn is a unique workplace that offers a distinctive experience for those who enjoy the outdoors and providing exceptional hospitality to guests. Located in a stunning setting, the hostel welcomes guests who appreciate its natural beauty and warm welcome.

Key Responsibilities

  • Provide warm hospitality and great customer service to all guests, ensuring a memorable experience.
  • Work on reception, offering insights about the hostel and local area, and ensuring every guest feels informed and welcomed.
  • Utilize systems for efficient guest check-ins and check-outs, food and beverage sales, and service.
  • Carry out cleaning and housekeeping duties, ensuring a comfortable and clean environment for all guests.
  • Assist in food preparation and serving with genuine warmth, hospitality, and pride, influencing sales and providing a diverse and welcoming experience for all guests.

What We Value

At YHA, we understand the richness of life experiences and place importance on lived experiences, skills, and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

Benefits

  • Competitive hourly rate: £11.44 per hour (flexible hours, temporary contract).
  • Accommodation options: Live-in accommodation available at a reasonable rate of £63.70 per week.
  • Exclusive benefits: Access to YHA's staff discount and cashback portal, allowing savings on everyday purchases.
  • Free YHA Membership: Receive a complimentary YHA Membership each year.
  • Travel and adventure: Discover new places with 10 free hostel stays per year for you and up to 3 friends or family members.

Join Our Inclusive Team

At YHA, we believe in the power of diverse perspectives and unique experiences. Our vision is to create an environment where every individual is celebrated for who they are and what they bring to our team. We actively seek to build a diverse team and extend a warm welcome to applicants from all backgrounds.