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Head of Commercial Claims Operations

2 months ago


Cardiff, Cardiff, United Kingdom Redmore Recruitment limited Full time
Job Title: Director of Workshop Operations

We are seeking a highly skilled and experienced Director of Workshop Operations to join our team at Redmore Recruitment limited. As a key member of our organization, you will be responsible for the safe, efficient, and cost-effective management of the repair and maintenance function of all mechanical assets operated by the Group.

About the Role:

The successful candidate will lead and manage a team of employees, including Heavy Plant and LGV Fitters, Welders and Fabricators, Tyre Fitters, Stores people, and other support staff. You will work closely with plant and transport operational managers/Directors of the Group Companies to proactively manage the scheduling of safety inspections and servicing, responding to breakdowns, defects, and other unscheduled issues.

Key Responsibilities:
  • Manage a team of employees to maintain a large and diverse fleet of mechanical assets.
  • Work closely with operational managers/Directors to schedule safety inspections and servicing.
  • Communicate effectively with suppliers and main dealers to manage warranty claims and factory recalls.
  • Collaborate on the assessment of day-to-day costing of the business and lifetime ownership costs of all assets.
  • Ensure compliance with health and safety regulations and quality protocols.
Requirements:
  • Excellent communication, inter-personal, and organizational skills.
  • Comprehensive understanding and practical experience of general mechanical principles, plant & transport engineering, electrical systems, design, fabrication, MIG & TIG welding, final assembly, installation, and testing.
  • Commercial awareness and flair for practical problem-solving.
  • Experience in a commercial workshop management environment.
  • Knowledge of H&S/SHEQ legislation, practice, and procedures.
  • IT literate and competent on MS office packages including Word, Excel, and Outlook.
Desirable:
  • Previous experience in the Waste/Recycling/Remediation Industry.
  • Plant/Commercial Fitting.
  • Repair & Modification of equipment.
  • Electrical Engineering/Electrical Systems.
  • Experience of using workshop-related IT and management tools.

We are looking for a highly skilled and experienced individual who can lead and manage our workshop operations effectively. If you have the required skills and experience, please apply for this exciting opportunity.