Carnet Administrator
2 months ago
Hounslow, Greater London, United Kingdom
DivalentineCalver Recruitment Ltd
Full time
About the RoleDivalentineCalver Recruitment Ltd is seeking a highly organized and detail-oriented Carnet Administrator to join our team. As a key member of our international logistics team, you will be responsible for managing and overseeing the issuing, processing, and tracking of ATA Carnets, which are international customs documents used for the temporary importation of goods.
Key Responsibilities- Carnet Management: Ensure the accuracy and completion of carnet applications, including logging, returning, tracking claims, and posting carnets to customers.
- Client Support: Provide guidance to clients and colleagues on carnet regulations and requirements.
- Record Keeping: Maintain accurate records by keeping our carnet logs up to date.
- Carnet Production: Print and build carnets.
- Team Collaboration: Jointly monitor the carnet inbox and liaise with the chambers to resolve any issues.
- Administrative Support: Answer the office phones, handle carnet-related questions, and transfer calls to other teams. Meet and greet clients, offer them drinks, and inform colleagues of their arrival.
- Supply Chain Management: Help keep track of stationery supplies and carnet stationery, placing orders when required. Participate in a rota with operations to complete office filing.
- Event Planning: Order weekly shopping and help organize company socials and events.
- Office Administration Experience: Proven experience in an office administration role.
- Technical Skills: Proficiency in MS Excel and MS Outlook.
- Time Management: Strong time management skills and ability to handle tight deadlines.
- Multi-Tasking: Ability to juggle multiple tasks without getting flustered.
- Team Player: Strong desire to work as a team player.
- Customer Focus: Determination to complete tasks and ensure customer satisfaction.
- Positive Attitude: Positive mind set and good attention to detail.
- Communication: Excellent communicator and keen to learn.
- Organization: Naturally organized and outgoing personality.