Hotel Operations Manager
4 weeks ago
We are seeking a skilled and experienced Hotel Duty Manager to join our team at the Premier Inn in Belfast Titanic Quarter. As a key member of our hotel management team, you will be responsible for ensuring the smooth operation of the hotel, providing exceptional customer service, and leading a high-performing team.
About the Role- Manage the day-to-day operations of the hotel, including front-of-house and back-of-house activities.
- Lead and motivate a team of hotel staff to deliver exceptional customer service and achieve business objectives.
- Develop and implement strategies to improve hotel performance, guest satisfaction, and employee engagement.
- Collaborate with other departments, such as housekeeping and leadership, to ensure seamless hotel operations.
- Monitor and control hotel expenses, ensuring budgetary compliance and cost-effectiveness.
- Proven experience in hotel management, with a strong track record of success in a similar role.
- Excellent leadership and communication skills, with the ability to motivate and inspire a team.
- Strong analytical and problem-solving skills, with the ability to make informed decisions and drive business growth.
- Ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Knowledge of hotel operations, including front-of-house and back-of-house procedures.
- A competitive salary of up to £12.59 per hour, plus benefits and bonuses.
- A comprehensive training and development program, designed to help you succeed in your role and advance your career.
- A supportive and inclusive work environment, with opportunities for growth and progression.
- A range of employee benefits, including a pension scheme, save-as-you-earn scheme, and discounts on hotel rooms and meals.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced hotel professional looking for a new challenge, please apply today.
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