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ICT Support Specialist

2 months ago


Harlow, Essex, United Kingdom hireful Full time

Job Summary:

Hireful is seeking an experienced ICT Support Specialist to join our team as an IT Infrastructure Technician. As a Network Support Engineer, you will be responsible for providing first-class IT services to the education industry.

Key Responsibilities:

  • Install, maintain, and fix IT equipment, including servers, software, networks, hardware, and telephony.
  • Support Office 365 and provide excellent customer service skills with a passion for delivering a customer-facing first-class service.
  • Travel to schools in the Harlow and Waltham Abbey areas to ensure IT systems and services are always available.
  • Provide 1st and 2nd-line IT support to students and staff.

Requirements:

  • Previous experience in an IT support role.
  • Experience working within a school, academy, or college would be highly desirable.
  • Excellent customer service skills and a passion for delivering a customer-facing first-class service.

What We Offer:

  • A competitive salary of £24k-£30k plus great benefits.
  • The opportunity to work with a successful School MSP in the UK.