Customer Delivery Driver

4 weeks ago

Newbury, West Berkshire, United Kingdom Tesco Full time

About the Role

We are seeking a skilled and customer-focused Customer Delivery Driver to join our team at Tesco. As a key member of our delivery team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive their shopping in a timely and efficient manner.

Key Responsibilities

  • Deliver customer shopping trips in a safe and efficient manner
  • Provide excellent customer service and respond to customer queries and concerns
  • Ensure that the van and trays are clean and tidy at all times
  • Load and unload the van as required
  • Manage customer substitutions and refunds as necessary
  • Call customers before arriving at their property if early
  • Call the store/centre if running 30 or more minutes late

Requirements

  • A valid UK/EU/EEA driving licence (Full or Automatic only) for at least 12 months with no more than 3 penalty points
  • Ability to work independently and as part of a team
  • Excellent communication and customer service skills
  • Ability to lift and move heavy objects
  • Flexibility to work a variety of shifts, including evenings and weekends

What's in it for you?

  • Competitive hourly rate starting at £12.92, increasing to £14.05 for stores inside the M25
  • Opportunity to work for a leading retailer with a strong commitment to customer service
  • Flexible working arrangements, including the ability to request flexible working from day one
  • Access to a range of benefits, including holiday pay, pension scheme, and life cover
  • Uniform provided and policies to support you for all of life's moments, big and small

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