Customer Service Representative

4 days ago


Bridlington, East Yorkshire, United Kingdom KD Recruitment Limited Full time

About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Adviser. As a key member of our customer services team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities

  • Provide timely and effective responses to customer inquiries and concerns
  • Work closely with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain strong relationships with customers to ensure their needs are met and exceeded
  • Stay up-to-date with company policies and procedures to ensure accurate and compliant responses

Requirements

  • Proven experience in customer-facing roles, preferably in a fast-paced environment
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Ability to work in a team environment and contribute to a positive and supportive team culture
  • Strong problem-solving skills and ability to think critically in high-pressure situations

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive work environment with a strong focus on teamwork and collaboration
  • The opportunity to work with a leading recruitment agency and make a real difference in the lives of our clients and candidates


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