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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members and visitors, ensuring a warm and welcoming experience at our leisure centre.
As a Customer Service Representative, you will be the first point of contact for our customers, providing information and assistance on our facilities and services. You will also be responsible for promoting our products and services, and building relationships with our customers to ensure their loyalty and satisfaction.
Key Responsibilities- Provide exceptional customer service to our members and visitors
- Assist customers with queries and provide information on our facilities and services
- Promote our products and services to customers
- Build relationships with customers to ensure their loyalty and satisfaction
- Work collaboratively with the team to achieve our goals and objectives
To be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment. You will also need to be able to promote our products and services, and build relationships with our customers to ensure their loyalty and satisfaction.
We are looking for someone who is highly motivated, customer-focused, and able to work collaboratively as part of a team. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we would love to hear from you.
BenefitsWe offer a range of benefits to our employees, including:
- Competitive salary and benefits package
- Opportunities for career progression and professional development
- Discounted membership to our leisure centre
- Employee assistance programme
- Company pension scheme
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are interested in this role, please submit your application, including your CV and a cover letter, to [insert contact details].