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Professional Waiter/Waitress for Luxury Establishment

3 months ago


Plymouth, Plymouth, United Kingdom Philema Hospitality Management Enterprise Full time

Join our esteemed team at Philema Hospitality Management Enterprise, where we pride ourselves on delivering exceptional service in a sophisticated environment. As a Senior Waiter/Waitress, you will play a vital role in ensuring that our guests enjoy a memorable dining experience.

Key Responsibilities:

  • Provide outstanding hospitality and attentive service to all patrons
  • Address guest concerns with professionalism and in line with company standards
  • Work closely with the Food and Beverage Manager and Supervisors to enhance sales effectiveness
  • Manage inventory and staffing costs during the absence of management
  • Follow established company protocols and procedures
  • Serve food and beverages adhering to premium service standards
  • Promote current offerings and new menu items to guests
  • Assist in the preparation and execution of events and functions
  • Ensure accurate billing and payment processing
  • Comply with health, safety, and hygiene regulations
  • Foster positive relationships with all departments within the establishment
  • Understand and implement emergency protocols and safety measures
  • Perform additional tasks as needed to support the team

About Us:
At Philema Hospitality Management Enterprise, we are dedicated to providing an unparalleled experience for our guests, combining luxury with exceptional service in a tranquil setting.