Internal Communications Specialist

1 week ago

Birmingham, Birmingham, United Kingdom NFP People LTD Full time
About the Role

We are seeking an experienced Internal Communications Officer to join our dynamic team at NFP People LTD. As an Internal Communications Officer, you will play a crucial role in designing, curating, and crafting great internal communications for volunteers and staff to drive a great experience.

Key Responsibilities
  • Develop and execute an internal communications plan to meet the needs of our staff and volunteers.
  • Write clear, transparent, and accessible messages for different audiences to help them get what they need while volunteering or at work.
  • Be an expert in using our internal communication channels, including Viva Engage, Teams, Zoom, DotDigital, and our intranet, to encourage staff and volunteers to connect with and feel connected to our charity, strategy, and work.
  • Respond to general queries, such as technical fixes, proofreading, improving channels, and pulling reports, while working at pace.
  • Collaborate and coach others to understand the real problem or opportunities to help them achieve their communication goals.
About You
  • You will have experience working in an internal or external communications team.
  • You will have experience using a wide range of internal communications channels to engage a large/multi-team and remote working workforce.
  • You will have excellent writing skills, using audience understanding and insight to craft messages.
  • You will have the ability to develop, design, and execute an internal communications plan to meet people's needs.
  • You will have an understanding of workplace culture, experience, and communication principles.
  • You will have an understanding of coaching techniques to help others find solutions.
What We Offer

We offer a competitive salary, a range of benefits, and the opportunity to work with a dynamic team to make a real difference in the lives of people affected by stroke.

We are an equal opportunities employer and welcome applications from all backgrounds. We are particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.

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