IT Hardware Technician

1 week ago


Watford, Hertfordshire, United Kingdom Buzz Group Limited Full time

Job Summary: We are seeking a highly skilled and motivated Slot Technician to join our team at Buzz Group Limited. As a key member of our IT and Field management teams, you will play a crucial role in ensuring the smooth operation, maintenance, and repair of IT hardware and slot machines installed in our clubs.

Key Responsibilities:

  • Deliver exceptional customer service to maintain high levels of customer satisfaction.
  • Troubleshoot technical issues and provide timely resolutions.
  • Manage the delivery of our Bingo and IT proposition to improve the customer experience and drive business performance.
  • Maximise profit through continuous improvement.
  • Ensure the smooth operation of IT hardware and slot machines installed in our clubs.

Requirements:

  • Technical proficiency in IT hardware and slot machines.
  • Excellent customer service and communication skills.
  • Ability to work in a dynamic and fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • The chance to work with a leading company in the gaming industry.


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