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Client Support Specialist

3 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Global Technology Solutions Ltd Full time

Position Overview:
As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and maintaining the company's reputation for excellence.

Key Responsibilities:
- Provide exceptional support to clients via various communication channels.
- Address inquiries and resolve issues efficiently and effectively.
- Collaborate with team members to enhance service delivery and customer experience.

Work Schedule:
- Location: Remote
- Pay Rate: £15-17 per hour, compliant with IR35 regulations.
- Working Hours: 37.5 hours per week, with shifts scheduled between 8 AM and 8 PM, Monday to Friday, and 9 AM to 6 PM on weekends. Weekend availability is required.

Company Values:
At Global Technology Solutions Ltd, we are committed to delivering excellence for our customers and colleagues. Our core values include:

  • Deliver
  • Collaborate
  • Innovate

We look forward to your application and hope to welcome you to our dedicated team.