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Travel Retail Stylist
3 months ago
At Jo Malone London, our mission is to embody the essence of our brand through unparalleled customer engagement within our boutiques. Key elements such as enthusiasm, curiosity, and generosity are essential in this role. As a Stylist, you will serve as a gracious host, welcoming guests from around the world and presenting the exquisite offerings of Jo Malone London to customers, colleagues, and corporate partners.
Your primary focus will be to deliver outstanding customer service while achieving sales objectives. Additional responsibilities encompass maintaining the boutique's ambiance, overseeing operational tasks, and ensuring a pristine environment. The Stylist will also be accountable for their personal sales and service targets.
Key Responsibilities
· Provide exceptional customer service that exceeds expectations
· Enhance sales performance and productivity
· Foster collaborative relationships with team members
· Assist in executing in-store events and promotions
· Maintain awareness of stock levels and inventory management
· Uphold high visual merchandising standards and a clean workspace
· Stay informed about competitor activities and promote an integrated approach
· Comply with brand grooming standards
· Ensure a consistently high standard of cleanliness and organization
About Our Brand
Our Employee Promise is rooted in trust, respect, and humor, guiding our interactions for the benefit of individuals and the organization.
At Jo Malone London, we are committed to your ongoing development, allowing you to become a fragrance expert and appreciate the subtleties of scent. Our culture of kindness and creativity fosters a joyful workplace where friendships flourish and careers thrive.
Our brand identity reflects who we are as a company, defined by our corporate entity, The Estée Lauder Companies.
WE ARE
Individuals.
We represent a bold, diverse community rich in creative talent.
WE ARE
Innovators.
For over 70 years, we have redefined the boundaries of beauty, collectively shaping the future.
WE ARE
Global Citizens.
We are a vibrant community, home to the most imaginative minds.
As a company, we uphold strong family values, prioritize sustainable growth, and are dedicated to our people, creativity, and global responsibility. We are eager to amplify our brand identity to further enhance The Estée Lauder Companies' esteemed reputation in the industry.
Together, WE ARE The Estée Lauder Companies. #ELCfamily
Please note: the success of your application will depend on the completion of the next steps in the recruitment process. If you require any adjustments due to a disability or other reasons, please reach out to us promptly.
The Ideal Candidate
- Warm, kind, and friendly demeanor with a passion for service and storytelling
- Adaptable and versatile, with a polished and professional appearance
- Ability to deliver authentic and personalized customer experiences
- Willingness to work retail hours, including evenings, weekends, and special events in a dynamic environment
- Must provide proof of eligibility to work in the country if invited for an interview
