Chief Housekeeping Officer

4 weeks ago


Liverpool, United Kingdom RBH Hospitality Management Careers Full time
*WELCOME TO YOUR NEXT CHALLENGE*
Become part of a vibrant environment where your individuality is celebrated and your contributions are appreciated. As a member of our hotel family, you will be empowered to unleash your creativity and enhance our service offerings, crafting unique experiences for our guests. Your efforts will not go unnoticed, as we strive to make every team member feel valued.

*ABOUT THE ROLE*
As we unveil our prestigious 5-star hotel, we are committed to revitalizing this historic venue, creating unforgettable moments for our guests. Our team, known as Heartists, is dedicated to delivering exceptional hospitality, ensuring that every visitor leaves with cherished memories. With 179 elegantly designed rooms and an array of dining and wellness options, we provide an extraordinary backdrop for our guests' journeys.

*YOUR RESPONSIBILITIES AS THE EXECUTIVE HEAD HOUSEKEEPER*
In this pivotal role, you will:
  • Inspire and lead our Housekeeping team to uphold our esteemed 5-star standards, ensuring meticulous attention to detail in all areas.
  • Manage administrative functions to ensure smooth hotel operations, utilizing your skills in organization and performance management.
  • Foster a culture of recognition and reward within your team, celebrating achievements and encouraging growth.
  • Deliver personalized service that reflects our commitment to luxury and comfort for our guests.

*REQUIREMENTS FOR SUCCESS*
We prioritize character and potential in our hiring process, but here are some key qualifications we seek:
  • A proactive attitude with a passion for motivating and guiding your team.
  • Exceptional communication and collaboration skills, building strong relationships across departments.
  • A nurturing approach to leadership, establishing clear expectations while maintaining high standards.
  • Strong organizational skills and experience with administrative tasks, including familiarity with procurement systems.
  • Knowledge of health and safety regulations, with the ability to train and mentor others.
  • Experience in managing relationships with linen suppliers.
  • A commitment to developing your team and supporting their professional growth.
  • Prior experience in a leadership role within a housekeeping department, adhering to established policies and procedures.

*BENEFITS OF WORKING WITH US*
As a valued member of our team, you will enjoy a comprehensive benefits package that enhances your work-life balance. Our offerings include:
  • Access to exclusive discounts at hotels and various partners through our Heartists program.
  • Additional perks such as extra holiday for your birthday, pension scheme, and social events.
  • Free meals during shifts and gratuities, along with discounted local parking.

We are dedicated to creating a supportive and inclusive workplace where everyone can thrive. Join us in crafting memorable experiences for our guests and making a difference in the hospitality industry.

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