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E-commerce Operations Specialist

2 months ago

Coventry, Coventry, United Kingdom Job&Talent Careers Full time

About the Role:

We are seeking an experienced E-commerce Specialist to join our team at Job&Talent Careers. As an E-commerce Specialist, you will be responsible for managing the day-to-day operations of our e-commerce platform, ensuring seamless customer experiences, and driving business growth through strategic sales and marketing initiatives.

Key Responsibilities:

  • Operational Excellence: Ensure the efficient management of e-commerce operations, including order fulfillment, inventory management, and supply chain logistics.
  • Sales and Marketing: Develop and execute sales and marketing strategies to drive business growth, increase revenue, and expand our customer base.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Team Collaboration: Work closely with cross-functional teams, including sales, marketing, and customer service, to achieve business objectives.

Requirements:

  • Excellent Organizational Skills: Proven ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Strong Communication Skills: Excellent written and verbal communication skills, with the ability to effectively communicate with customers, colleagues, and stakeholders.
  • Business Acumen: Strong understanding of e-commerce business principles, including sales, marketing, and customer service.
  • Technical Skills: Proficiency in e-commerce platforms, software, and tools, including order management systems, inventory management systems, and customer relationship management systems.

What We Offer:

  • Career Growth Opportunities: We offer a dynamic and supportive work environment, with opportunities for career growth and professional development.
  • Comprehensive Benefits: We provide a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Professional Stability: We offer a stable and secure work environment, with a focus on employee satisfaction and well-being.