Retail Sales Associate

2 months ago

Macclesfield, Cheshire East, United Kingdom Majestic Full time

About Majestic Wine

Majestic Wine is a leading specialist wine retailer in the UK, operating a network of stores nationwide. As a dynamic and ambitious company, we are committed to delivering exceptional customer service and driving business growth through innovation and excellence.

The Role

We are seeking a highly motivated and customer-focused Sales Assistant to join our team. As a Sales Assistant, you will play a key role in supporting the store team to drive sales performance and deliver an outstanding shopping experience for every customer.

Key Responsibilities

  • Drive store performance by maximising sales opportunities and supporting the team to meet and exceed targets.
  • Deliver exceptional customer service to drive business growth through customer loyalty and repeat purchases.
  • Offer a VIP concierge service to customers, actively contacting them with updates on products and tastings.
  • Sell the story, not the discount, by demonstrating and sharing your passion for product with customers through in-depth knowledge of our range.
  • Take ownership of your wine knowledge, constantly learning about our products to support your WSET qualification and confidence in selling.
  • Take accountability and pride in the physical appearance and maintenance of your store, both internally and externally.
  • Involvement in all operational tasks required for the day-to-day running of a Majestic Wine store, including delivering wine to customers, merchandising stock deliveries, and calling valued customers to drive sales opportunities.
  • Continuously identify opportunities to make improvements that will optimise the operational running of the store, feeding ideas back to your wider team to implement solutions together.
  • Ensure you remain fully compliant, safe, and legal by following internal policies, processes, and completing mandatory training.
  • Be an example of Majestic's Ways of Working and a source of support for more junior team members, feeding back to your Store Manager as appropriate.
  • As a key holder, you will understand the opening and closing compliance and be confident to operate the store without your management team.

Knowledge and Skills Required

  • Excellent time-management, delegation, and problem-solving skills.
  • Ability to deliver exceptional customer experience and service to every single customer.
  • Self-motivated, able to thrive when working alone and as part of a team.
  • Can-do attitude with a passion for seeing problems through to solutions.
  • Adaptable and resilient to meet the ever-changing demands of our business.
  • Excellent communication and time management skills.
  • Wine knowledge is beneficial, but passion to learn more is essential to pass level 2 WSET wine qualifications.
  • Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.

What's in it for you?

  • Competitive salary.
  • Up to 20% staff discount.
  • Career development opportunities - we are passionate about nurturing our internal talent, offering career progression supported by our excellent in-house training schemes
  • Uniform provided.
  • Access to Retail Trust, which includes Retail Rewards, discounted e-vouchers, discounted reloadable shopping cards, gift vouchers, and gift cards.
  • Company sick pay scheme.

  • Retail Sales Associate

    2 months ago

    Macclesfield, Cheshire East, United Kingdom TJX Companies, Inc. Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Retail Associate to join our team at TJX Companies, Inc. As a Retail Associate, you will be an ambassador for our business, providing exceptional customer service and creating a treasure hunt experience for our customers.Key ResponsibilitiesProvide outstanding customer service, ensuring a...

  • Retail Sales Associate

    3 weeks ago

    Macclesfield, Cheshire East, United Kingdom TJX Companies, Inc. Full time

    We're looking for a talented Retail Associate to join our team at TJX Europe. As a Retail Associate, you'll be part of a close-knit team that's passionate about delivering exceptional customer experiences.About the RoleAs a Retail Associate, you'll be responsible for providing top-notch customer service, maintaining a clean and organized store environment,...

  • Retail Sales Associate

    3 weeks ago

    Macclesfield, Cheshire East, United Kingdom TJX Companies, Inc. Full time

    We're looking for a talented Retail Associate to join our team at TJX Europe. As a Retail Associate, you'll be part of a close-knit team that's passionate about delivering exceptional customer experiences.About the RoleAs a Retail Associate, you'll be responsible for providing top-notch customer service, maintaining a clean and organized store environment,...

  • Retail Sales Associate

    3 weeks ago

    Macclesfield, Cheshire East, United Kingdom TJX Companies, Inc. Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Retail Associate to join our team at TJX Companies, Inc. As a Retail Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.Key ResponsibilitiesProvide excellent...

  • Retail Sales Associate

    3 weeks ago

    Macclesfield, Cheshire East, United Kingdom TJX Companies, Inc. Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Retail Associate to join our team at TJX Companies, Inc. As a Retail Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive and engaging store environment.Key ResponsibilitiesProvide excellent...

  • Retail Sales Associate

    1 month ago

    Macclesfield, Cheshire East, United Kingdom TJX Companies, Inc. Full time

    We're looking for a talented Retail Associate to join our team at TJX Europe. As a Retail Associate, you'll be part of a close-knit team that's passionate about delivering exceptional customer experiences.About the RoleAs a Retail Associate, you'll be responsible for providing top-notch customer service, maintaining a clean and organized store environment,...

  • Retail Sales Associate

    1 month ago

    Macclesfield, Cheshire East, United Kingdom TJX Companies, Inc. Full time

    We're looking for a talented Retail Associate to join our team at TJX Europe. As a Retail Associate, you'll be part of a close-knit team that's passionate about delivering exceptional customer experiences.About the RoleAs a Retail Associate, you'll be responsible for providing top-notch customer service, maintaining a clean and organized store environment,...

  • Retail Sales Associate

    2 months ago

    Macclesfield, Cheshire East, United Kingdom TK Maxx Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Retail Associate to join our team at TK Maxx. As a Retail Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.About YouTo be successful in this role, you will...

  • Retail Sales Associate

    2 months ago

    Macclesfield, Cheshire East, United Kingdom TK Maxx Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Retail Associate to join our team at TK Maxx. As a Retail Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and ensuring a positive shopping experience for our customers.About YouTo be successful in this role, you will...

  • Retail Sales Associate

    1 month ago

    Macclesfield, Cheshire East, United Kingdom TK Maxx Full time

    About the RoleWe're looking for a talented Retail Associate to join our team at TK Maxx Macclesfield. As a Retail Associate, you'll be part of a close-knit team that's passionate about delivering exceptional customer service and creating a treasure hunt experience for our customers.You'll be responsible for maintaining a high level of customer satisfaction,...

  • Retail Sales Associate

    1 month ago

    Macclesfield, Cheshire East, United Kingdom TK Maxx Full time

    About the RoleWe're looking for a talented Retail Associate to join our team at TK Maxx Macclesfield. As a Retail Associate, you'll be part of a close-knit team that's passionate about delivering exceptional customer service and creating a treasure hunt experience for our customers.You'll be responsible for maintaining a high level of customer satisfaction,...

  • Retail Sales Associate

    2 weeks ago

    Macclesfield, Cheshire East, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team in Macclesfield, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers...

  • Retail Sales Associate

    1 month ago

    Macclesfield, Cheshire East, United Kingdom TK Maxx Full time

    About the RoleWe're looking for a talented Retail Associate to join our team at TK Maxx Macclesfield. As a Retail Associate, you'll be part of a close-knit team that's passionate about delivering exceptional customer service and creating a treasure hunt experience for our customers.You'll be responsible for maintaining a high level of customer satisfaction,...

  • Retail Sales Associate

    1 month ago

    Macclesfield, Cheshire East, United Kingdom TK Maxx Full time

    About the RoleWe're looking for a talented Retail Associate to join our team at TK Maxx Macclesfield. As a Retail Associate, you'll be part of a close-knit team that's passionate about delivering exceptional customer service and creating a treasure hunt experience for our customers.You'll be responsible for maintaining a high level of customer satisfaction,...

  • Retail Sales Associate

    2 months ago

    Macclesfield, Cheshire East, United Kingdom TK Maxx Full time

    About TK Maxx TK Maxx is a leading off-price retailer offering a wide variety of clothing, homeware, and accessories at discounted prices. We pride ourselves on providing a unique treasure hunt shopping experience for our customers. About the Role - Retail Sales Associate As a Retail Sales Associate, you'll be part of a dynamic team in a fast-paced...

  • Retail Sales Associate

    4 weeks ago

    Macclesfield, Cheshire East, United Kingdom TK Maxx Full time

    About TK Maxx TK Maxx is a leading off-price retailer offering a wide variety of clothing, homeware, and accessories at discounted prices. We pride ourselves on providing a unique treasure hunt shopping experience for our customers. About the Role - Retail Sales Associate As a Retail Sales Associate, you'll be part of a dynamic team in a fast-paced...

  • Retail Sales Associate

    1 month ago

    Macclesfield, Cheshire East, United Kingdom TK Maxx Full time

    About the RoleWe're looking for a talented Retail Associate to join our team at TK Maxx Macclesfield. As a Retail Associate, you'll be part of a close-knit team that's passionate about delivering exceptional customer service and creating a treasure hunt experience for our customers.You'll be responsible for maintaining a high level of customer satisfaction,...

  • Retail Sales Associate

    1 month ago

    Macclesfield, Cheshire East, United Kingdom TK Maxx Full time

    About the RoleWe're looking for a talented Retail Associate to join our team at TK Maxx Macclesfield. As a Retail Associate, you'll be part of a close-knit team that's passionate about delivering exceptional customer service and creating a treasure hunt experience for our customers.You'll be responsible for maintaining a high level of customer satisfaction,...

  • Retail Sales Associate

    1 month ago

    Macclesfield, Cheshire East, United Kingdom TK Maxx Full time

    About the RoleWe're looking for a talented Retail Associate to join our team at TK Maxx Macclesfield. As a Retail Associate, you'll be part of a close-knit team that's passionate about delivering exceptional customer service and creating a treasure hunt experience for our customers.You'll be responsible for maintaining a high level of customer satisfaction,...

  • Retail Sales Associate

    1 month ago

    Macclesfield, Cheshire East, United Kingdom TK Maxx Full time

    About the RoleWe're looking for a talented Retail Associate to join our team at TK Maxx Macclesfield. As a Retail Associate, you'll be part of a close-knit team that's passionate about delivering exceptional customer service and creating a treasure hunt experience for our customers.You'll be responsible for maintaining a high level of customer satisfaction,...