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Room Service Attendant
3 months ago
Join Our Team as a Room Service Attendant
We are seeking a dedicated Room Service Attendant to become a valuable member of our elite service team at Elite Hotels. This role is essential in delivering exceptional dining experiences to our guests.
Key Responsibilities:
- Possess a thorough understanding of the room service menu to assist guests in selecting their preferred meals and beverages, while considering dietary needs.
- Prepare and present trays and trolleys with meticulous attention to detail, ensuring a high standard of service is maintained.
- Handle incoming calls efficiently, taking guest orders with a friendly and professional demeanor.
- Ensure accurate billing and posting of all orders.
- Provide support to other departments as required, adapting to the dynamic needs of the business.
Essential Skills and Attributes:
- Exemplary customer service skills with a polite and approachable demeanor.
- Well-groomed and professionally presented at all times.
- Friendly and courteous telephone communication skills.
- Ability to maintain composure in high-pressure situations.
- Strong command of the English language, both written and spoken.
- Previous experience in a similar role is essential.
- Physically capable of performing lifting tasks as needed.
- A positive attitude and a commitment to providing outstanding service.
