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Customer Renewals Specialist

2 months ago

Bristol, Bristol, United Kingdom RAC Motoring Services Full time
About The Role

We are seeking a highly skilled Renewals and Retention Advisor to join our Contact Centre team at RAC Motoring Services. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring our existing members continue to receive the best possible service.

This is a challenging and rewarding role that requires resilience, tenacity, and a passion for delivering outstanding customer experiences. If you have a proven track record of success in a customer-facing role and are looking for a new challenge, we would love to hear from you.

Key Responsibilities:

  • Deliver exceptional customer experiences and ensure high levels of customer satisfaction
  • Build strong relationships with our existing members and identify opportunities to increase customer loyalty
  • Work collaboratively with our team to achieve business objectives and improve customer outcomes

What We Offer:

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A dynamic and supportive team environment

We are committed to creating a diverse and inclusive workplace that reflects the communities we serve. We welcome applications from candidates from all backgrounds and encourage you to apply if you are passionate about delivering exceptional customer experiences and making a real difference to our members.