Store Team Manager
3 weeks ago
About the Role
We're looking for a talented and experienced Team Leader to join our team at B&Q. As a Team Leader, you'll play a key role in developing and supporting our checkout team, ensuring they have everything they need to deliver exceptional customer service.
Key Responsibilities
- Lead and motivate the checkout team to achieve high standards of customer service and sales performance
- Develop and implement plans to improve team performance and productivity
- Manage resources and prioritize tasks to ensure efficient use of time and resources
- Collaborate with other teams to achieve business objectives and improve customer experience
- Identify and address any issues or concerns within the team, providing coaching and support as needed
What We're Looking For
We're looking for someone with a strong background in retail, who is passionate about delivering exceptional customer service and leading high-performing teams. You'll be a brilliant problem solver, comfortable making decisions quickly and putting them into action. You'll be positive, curious, and full of ideas about how to improve the customer and colleague experience.
What We Offer
As a Team Leader at B&Q, you'll have access to a range of benefits, including a competitive salary, award-winning pension scheme, ShareSave options, and a range of colleague wellbeing benefits. You'll also have the opportunity to develop your skills and knowledge through training and development programs.
Why Join Us?
We're committed to making B&Q a great place to work, where everyone can feel valued and supported. We're passionate about diversity and inclusion, and we're committed to creating a workplace where everyone can thrive. If you're passionate about delivering exceptional customer service and leading high-performing teams, we'd love to hear from you.
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