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Customer Service Representative
1 month ago
Job Overview
As a dedicated Store Team Member, you will be the face of Home Bargains, delivering exceptional customer service with enthusiasm. Your role will involve assisting customers with product queries, ensuring prompt and friendly service, and creating a welcoming atmosphere. You will also support your fellow team members in delivering excellence across the board, from putting out stock and maintaining cleanliness to handling cash transactions and ensuring products are available and presentable.
Key Responsibilities
- Provide outstanding customer service, responding to customer queries and resolving issues in a timely and professional manner.
- Support the sales team in achieving sales targets, maintaining a high level of product knowledge, and promoting products effectively.
- Contribute to the maintenance of a clean and tidy store environment, including restocking shelves, rotating stock, and ensuring the café and bakery areas are clean and well-presented.
- Work collaboratively with the team to achieve store goals, including participating in visual merchandising, maintaining stock levels, and supporting colleagues as needed.
Benefits
As a Store Team Member, you will enjoy a range of benefits, including:
- A competitive hourly rate, ranging from £9.00 to £11.88 per hour, depending on age.
- A 16-hour contract, with opportunities to increase hours as needed.
- 5.6 weeks paid holiday per year, including bank and public holiday allowance.
- Contributable Company pension scheme.
- Staff uniform.
- 10% store discount.
Requirements
To be considered for this role, you must be available to work from 30th September to 24th December, with a strong ability to work weekends. You should also have a good understanding of customer service, experience in cash handling and working in a retail environment, and experience in manual handling and stock replenishment. Hardworking, reliable, and professional individuals are encouraged to apply.
