Residential Concierge

1 month ago


London, Greater London, United Kingdom Portico Full time
About Portico

Portico is a unique and dynamic company that values hard work, dedication, and a commitment to excellence. Our culture is built on the principles of empowerment, growth, and fun, making work an engaging and rewarding experience for all our team members.

Job Description

We are seeking an experienced and energetic Residential Concierge to join our team at an iconic media building in White City that has been converted into a luxury residence. As a Residential Concierge, you will be responsible for providing exceptional customer service, ensuring the smooth operation of the residence, and exceeding the expectations of our residents.

Key Responsibilities
  • Provide a warm and welcoming greeting to residents and their guests
  • Ensure the timely and efficient handling of parcels and deliveries
  • Assist with residents' events and functions
  • Respond to residents' requests and concerns in a timely and professional manner
  • Work collaboratively with the concierge team to ensure the smooth operation of the residence
Requirements
  • Proven track record of delivering exceptional customer service in a high-end environment
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Flexibility to work a variety of shifts, including evenings and weekends
What We Offer
  • Competitive salary
  • Excellent holiday allowance
  • Pension contributions
  • Life insurance
  • Enhanced annual leave
  • Recommend a Friend Bonus Scheme
  • Thank you voucher scheme
  • 24-hour personal helpline for employees
  • Access to Choices, our discounts and benefits platform

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