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Transport Operations Manager
2 months ago
Just Recruitment Group is working with a leading Transport and Logistics company, seeking a highly skilled Transport Operations Manager to join their team.
Key Responsibilities:- Manage and monitor all aspects of the company's operating license to ensure compliance with all undertakings.
- Oversee the day-to-day operation of General Haulage and Pallet Networks, maximizing backload potential and revenue per vehicle per day.
- Ensure customer satisfaction and meet customer Service Level Agreements (SLAs) while managing operational costs to achieve financial goals and targets.
- Lead a team of 65 drivers, 80 trucks, and 100 trailers, reporting directly to the General Manager.
- Fully utilize IT systems and platforms to ensure the fleet remains legal and compliant, improving efficiency and smooth operation.
- Build and maintain effective relationships with key stakeholders to promote partnership working and improve operational efficiency.
- Create and implement clear communication channels with internal departments and external customers to improve KPIs and profitability.
- Manage information to ensure it is up-to-date and securely stored to comply with GDPR legislation.
- Lead on the implementation and management of safe working practices, general housekeeping, and manage audits to ensure compliance.
- Monitor and program fleet maintenance, including vehicles and trailers, and maintain accurate records.
- Manage driver behaviors, including vehicle and trailer loading, speed limits, and defect reporting.
- Manage customer service levels, on-boarding new customers, and ensuring sufficient sub-contractors to cover operational needs.
- Logistics qualification desirable
- Transport Managers Certificate of Professional Competence (CPC) essential
- Working knowledge of the Highway Code, EU tachograph requirements, Working Time Regulations, and Road Transport Regulations
- Commercial and financial awareness
- Working knowledge of transport operation systems
- Geography of the UK and road networks
- Health and Safety regulations
- Relevant transport management experience
- Analyzing and solving logistic problems
