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Housekeeping Assistant

2 months ago

BownessonWindermere, Cumbria, United Kingdom Gilpin Hotel & Lake House Full time
About the Role

We are seeking a highly motivated and detail-oriented Housekeeper to join our team at Gilpin Hotel & Lake House. As a Housekeeper, you will play a vital role in ensuring that our hotel rooms, restaurants, laundry, and guest areas are maintained to the highest standards of cleanliness and tidiness.

Key Responsibilities
  • Maintain the cleanliness and organization of hotel rooms, restaurants, laundry, and guest areas.
  • Operate the laundry facilities, including washing, drying, and ironing linens and uniforms.
  • Collect and sort dirty and clean linens and towels from bedrooms.
  • Ensure that all areas of the hotel are kept clean and tidy, including public areas, corridors, and back-of-house spaces.
  • Communicate effectively with the department manager, reception, and other departments to ensure seamless coordination and service delivery.
  • Respond to customer requests and concerns in a professional and courteous manner.
  • Report any maintenance issues or equipment malfunctions to the department manager.
  • Adhere to all safety and personal protective equipment (PPE) practices and procedures.
What We Offer
  • A competitive hourly rate of £11.75 to £13.25 per hour.
  • Gratuities of £150 to £230 per month, pro rata for part-time hours.
  • Subsidized accommodation available on-site or in the local town.
  • Free staff transport between staff houses and the hotel.
  • Flexible, part-time hours available.
  • A range of benefits, including:
    • Canteen facilities.
    • Company events and social activities.
    • Company pension scheme.
    • Discounted or free food and drink.
    • Employee discount scheme.
    • Free or subsidized travel.
    • Free parking.
    • Gym membership.
    • Language training and development opportunities.
    • On-site parking.