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Claims Adjuster

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London, Greater London, United Kingdom Nexus Underwriting Full time
Job Title: Claims Adjuster - Financial Lines Specialist

Nexus Underwriting is seeking an experienced Claims Adjuster to join our team. As a Claims Adjuster, you will work closely with our Claims Manager and wider Claims Team to provide a best-in-class claims service to our capacity providers, policyholders, underwriters, and brokers.

Key Responsibilities:
  • Proactively manage Financial Lines claims from first notification to settlement, ensuring timely and efficient handling.
  • Assess policy coverage, legal liability, and quantum, along with effective diary and system/file management.
  • Accurate claims notes, peer reviews, and participation in underwriting meetings are essential.
  • Report large losses and refer claims to capacity providers when they fall outside of authority limits.
  • Ensure Nexus Underwriting consistently acts as an effective Third-Party Administrator (TPA) and adheres to delegated authorities and Service Level Agreements (SLAs).
  • Collaborate with underwriters and other claims professionals, offering insights into claims experiences, contract wordings, and claims data.
  • Provide feedback during renewals to ensure a quality and cost-effective service within required timeframes.
  • Identify and escalate claims-related issues when necessary.
Requirements:
  • Previous experience in handling Financial Lines claims.
  • Solid understanding of the insurance claims market and processes.
  • Proficient in IT, with working knowledge of MS Word, Excel, and Outlook.
What We Offer:
  • Commitment to continuous professional development.