Financial Recovery Specialist

1 week ago

Irlam, Salford, United Kingdom Birtwistles Food Group Full time
About the Role

We are seeking a highly skilled Credit Controller to join our Finance and Credit Control team at Birtwistles Food Group. As a Credit Controller, you will play a crucial role in managing our sales ledger, ensuring timely payment from customers, and maintaining accurate records of all chasing activity.

Key Responsibilities
  • Manage a ledger of 500+ customers, ranging from sole traders to large hospitality chains
  • Proactively recover payments for outstanding sales invoices as per the agreed terms
  • Maintain accurate records of all chasing activity
  • Prepare statements and provide customers with invoices and proof of delivery
  • Post and allocate sales receipts to the ledger
  • Complete all electronic billing and credit requests in a timely manner
  • Liaise with internal stakeholders to resolve queries
  • Recommend accounts for escalation
  • Check and scan proof of delivery
  • Process card payments
  • Assist with reception duties as and when required
Requirements
  • Able to demonstrate experience within Credit Control
  • Experience managing a Ledger
  • Excellent communication skills, verbal and written
  • Good IT skills and experience in Excel spreadsheets
  • Enthusiastic in your approach towards work and keen to build customer relationships
  • A good record of reliability in terms of attendance and punctuality
  • Ability to work as part of a team
Desirable Skills
  • Strong Excel experience (Pivot Tables/VLOOKUPs)
  • Excellent negotiating skills
  • Knowledge of Sage 200, Procure Wizard, Acquire & ITS
  • Experience in B2B credit control
  • Organised and capable of prioritising workload
  • Friendly personality with the ability to be persistent when chasing payments whilst remaining pleasant and always determined

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