Finance Team Manager

1 month ago


Basingstoke, Hampshire, United Kingdom Sanderson Recruitment Full time

p>Job Title: Complaints Team Leader/p>h2>Location: Basingstoke/h2>p>Working Model: 37.5 hours Monday to Friday, In-Office 3 days a week/p>p>Job Type: Permanent/p>p>Benefits:/p>ul>li>25 days holidays + 8 bank holidays/li>li>Discretionary annual bonus/li>li>Company pension scheme/li>/ul>p>Sanderson Recruitment is supporting a leading financial services provider in finding a dedicated Complaints Team Manager to work on a full-time basis./p>h2>Key Responsibilities:/h2>ul>li>Manage and lead the Complaints Team to ensure effective resolution of customer complaints./li>li>Develop and implement strategies to improve customer satisfaction and loyalty./li>li>Collaborate with other teams to ensure seamless communication and resolution of issues./li>/ul>p>h2>Requirements:/h2>ul>li>Proven experience in a similar role, preferably in the financial services industry./li>li>Strong leadership and management skills./li>li>Excellent communication and interpersonal skills./li>/ul>p>p>As a Complaints Team Manager, you will play a critical role in ensuring customer satisfaction and loyalty. If you have a passion for leadership and customer service, this could be the ideal opportunity for you./p>



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