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Hospitality Coordinator

2 months ago

Cardiff, Cardiff, United Kingdom AccorHotel Full time
Job Description

AccorHotel is seeking a highly skilled and detail-oriented Events and Meetings Coordinator to join our team. As a key member of our hospitality team, you will be responsible for coordinating and executing exceptional events and meetings at our three prestigious hotels.

Key Responsibilities:
  • Leadership and Reporting: Provide leadership and guidance to event teams, ensuring seamless execution of events and meetings.
  • Operational Oversight: Oversee all aspects of event planning, including venue selection, catering, and logistics.
  • Quality Assurance: Ensure that all events and meetings meet the highest standards of quality and excellence.
  • Coordination and Optimization: Coordinate with hotel departments to ensure efficient execution of events and meetings.
  • Culture and Development: Foster a culture of excellence and continuous improvement within the events team.
  • Talent Management: Develop and manage the skills and abilities of event team members.
  • Duty Management: Manage event schedules and ensure timely execution of events and meetings.
  • Drive Profit: Identify opportunities to increase revenue and profitability through event sales and marketing.

Qualifications:

  • Organizational Skills: Proven ability to prioritize tasks and manage multiple events simultaneously.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with clients, vendors, and hotel staff.
  • Problem-Solving Abilities: Strong problem-solving skills, with the ability to think critically and creatively.
  • Attention to Detail: High level of attention to detail, with a focus on ensuring accuracy and precision in all aspects of event planning.
  • Time Management: Proven ability to manage time effectively, with a focus on meeting deadlines and delivering results.
  • Negotiation Skills: Strong negotiation skills, with the ability to negotiate effectively with clients and vendors.
  • Budget Management: Proven ability to manage budgets and ensure financial accountability.
  • Creativity: Strong creative skills, with the ability to think outside the box and develop innovative solutions.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire team members.
  • Flexibility: Ability to work flexible hours, including evenings and weekends, as needed.
  • Technical Skills: Proficiency in event planning software and technology, with a focus on ensuring seamless execution of events and meetings.
  • Customer Service: Strong customer service skills, with a focus on delivering exceptional service to clients and guests.
  • Knowledge of Venue Management: Proven knowledge of venue management, with a focus on ensuring efficient execution of events and meetings.
  • Marketing and Promotion: Strong marketing and promotion skills, with the ability to develop and implement effective marketing strategies.
  • Risk Management: Proven ability to manage risk, with a focus on ensuring the safety and security of clients and guests.

Benefits:

  • Delightful Meals: Enjoy complimentary meals while on duty.
  • Uniform: Receive a provided uniform to wear while on duty.
  • Cycle to Work Scheme: Participate in our Cycle to Work Scheme, allowing you to pedal your way to work.
  • Eye Care Voucher: Receive an Eye Care Voucher to take care of your vision.
  • Extra Holidays: Enjoy extra holidays every year.
  • Pension Scheme: Participate in our Pension Scheme, planning for your future.
  • Merlin Entertainment Discount: Enjoy an exclusive discount on Merlin Entertainment attractions.
  • Birthday Bonanza: Celebrate your birthday with our special Bonanza.
  • Accor Dining Experience: Savor the Accor Dining Experience at our hotels and restaurants.
  • Accor Academy: Seize development opportunities through Accor Academy.
  • VIVUP: Prioritize your well-being with VIVUP.
  • Training and Development: Receive training in all hotel professions throughout your career, as well as infinite possibilities for career development within the Group's hotels, across multiple establishments and brands.