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Retail Store Manager
2 months ago
Job Summary:
We are seeking a highly skilled Store Manager to join our team at Gravity Recruit. As a Store Manager, you will be responsible for leading and developing a team of retail professionals, while maximizing store performance and delivering exceptional customer experiences.
Key Responsibilities:
- Operational Excellence: Develop and implement store plans to drive business growth, improve operational efficiency, and ensure compliance with company policies and procedures.
- Customer Service: Foster a culture of customer-centricity, ensuring that team members deliver exceptional service experiences that exceed customer expectations.
- Team Development: Identify, develop, and retain top talent, providing coaching, training, and opportunities for growth and development.
- Business Performance: Analyze sales data, identify trends, and develop strategies to drive business growth, improve profitability, and optimize EBITDA.
- Community Engagement: Develop and maintain relationships with local organizations and community groups, promoting the company's brand and values.
Requirements:
- Leadership Experience: Proven track record of leading high-performing teams in a retail environment.
- Commercial Awareness: Strong understanding of commercial principles, including business planning, financial management, and market analysis.
- Customer Focus: Passion for delivering exceptional customer experiences and driving customer loyalty.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and motivate team members at all levels.
- Adaptability: Ability to adapt to changing business needs, priorities, and deadlines.
What We Offer:
A competitive salary package, including a base salary and bonus structure, as well as opportunities for professional growth and development.
