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Client Manager for Public Sector Insurance

2 months ago

Glasgow, Glasgow City, United Kingdom Aon Full time

Aon is currently recruiting for a Client Manager to join our National Public Sector team. This role is a hybrid role and has the flexibility to work from home and our office.

The Client Manager is the key contact between the Client and Aon and is responsible for coordinating and managing the provision of service to their clients, drawing upon designated service teams and specialist resources.

Aon is in the business of better decisions. At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

Key Responsibilities:

  • Manage the service provided to clients, ensuring the highest level of service to each assigned client is in line with the agreed client service tools.
  • Identify and introduce Aon's products and services to meet the client's needs and understand and communicate each Client's business issues and needs to the service team and other parts of Aon.
  • Build client relationships with key decision-makers.
  • Grow the revenue and profitability of your client portfolio, including meeting annual revenue target for this portfolio.
  • Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company.

Our Public Sector Team:

  • Work with clients across the whole of the public sector, including Local Authorities, Police, Fire and Rescue, NHS, Education, Central Government, and Other Not for profit Organisations.

Skills and Experience:

  • Knowledge of the Public Sector insurance market and tender processes and possess the ability to conduct client insurance tenders.
  • Ability to build strong insurer relationships.
  • ACII or equivalent desirable.
  • Experience managing large, public-sector clients and knowledge of public sector specific risks is essential.
  • Commercial understanding of business, i.e., market forces, business drivers, market dynamics, competitors and risks, etc.
  • An effective communicator and presenter.
  • Self-disciplined, organised and results focused.
  • Client focused with a consultative approach and commitment to excellence in the provision of client service.

How We Support Our Colleagues:

  • In addition to our comprehensive benefits package, we encourage a diverse workforce.
  • Our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.
  • We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it.
  • We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.

Aon's Values:

  • Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves.
  • Aon is proud to be an equal opportunity workplace.