Hospitality & Event Support Specialist
2 months ago
About Chartwells - Independent
Chartwells - Independent is a leading provider of catering and hospitality services, committed to delivering exceptional experiences in diverse venues across the UK. We are currently seeking a dedicated Hospitality & Events Support Specialist to join our team on a full-time basis.
Key Responsibilities:
- Contribute to maintaining high standards of cleanliness and order within public areas.
- Provide essential support to housekeeping and event staff, ensuring smooth operations.
- Handle reception duties with professionalism and courtesy, welcoming guests and addressing inquiries.
- Respond promptly and efficiently to customer requests, resolving issues and exceeding expectations.
- Execute various errands as needed, contributing to the overall efficiency of the venue.
- Prioritize customer safety by adhering to established protocols and procedures.
Requirements:
- Demonstrate adaptability and possess strong communication skills, both written and verbal.
- Have a proven track record in providing exceptional customer service.
- Exhibit initiative and sound decision-making abilities in a dynamic environment.
- Maintain composure and effectiveness when working under pressure.
- Show commitment to punctuality and reliability, ensuring consistent attendance and adherence to schedules.
If you are passionate about delivering outstanding service and thrive in a fast-paced environment, consider joining the Chartwells - Independent team. We offer competitive compensation, a contributory pension scheme, and opportunities for professional growth and development.
Chartwells - Independent is dedicated to fostering an inclusive and diverse workplace where all employees are valued and respected for their unique contributions.
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