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Account Manager/Team Leader
2 months ago
Job Title: Account Manager/Team Leader
Salary: £45,000
Location: Essex
Overview
We are seeking experienced professionals to join our client's growing Housing Team as Account Managers. This role offers an exciting opportunity for career progression, combining team leadership responsibilities with managing a portfolio of clients.
Key Responsibilities
- Manage a team of up to 5 Account Managers, overseeing their performance appraisals, 121s, and KPIs.
- Create documents for new customers, mid-term adjustments, and renewals.
- Ensure accurate recording of customer details and timely data entry.
- Obtain renewal terms for customers, exploring options to provide the best solutions.
- Prepare renewal closings and ensure timely policy processing.
- Handle insurer and customer queries, process policies, and manage outstanding documentation.
- Address account queries and credit control matters, highlighting any concerns.
- Apply legal and regulatory policies in line with internal procedures and insurance contracts.
- Maintain accurate records and process renewals to deliver positive outcomes for clients.
Requirements
- Essential commercial insurance knowledge.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Strong analytical and problem-solving skills.
What We Offer
- A competitive salary and benefits package.
- Opportunities for career progression and professional development.
- A dynamic and collaborative work environment.
- Support from a experienced team.
