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Meeting Coordination Specialist

3 months ago

Leeds, Leeds, United Kingdom Hilton Hotels Full time
Meeting Coordination Specialist


We are seeking enthusiastic and approachable Sales Executives to become part of the Meetings Simplified Team.

The Meetings Simplified Team operates as a centralized sales office dedicated to managing small corporate meeting inquiries for Hilton hotels throughout the UK and Ireland.

In this role, you will engage with clients via phone and email to secure bookings for meeting spaces, enhance conversion rates, and foster repeat business.

Benefits: Attractive starting salary of £23,390 with an uncapped bonus potential. Flexible hybrid working arrangement – two days in the office, with three days working remotely. No weekend shifts and working hours from 09:00 to 17:00. Key Responsibilities:

As a Meetings Simplified Sales Executive, you will manage meeting inquiries for groups of 35 delegates or fewer across various hotels in the UK and Ireland.

Specifically, your duties will include:

- Responding to inquiries for meeting spaces via phone and email, checking availability, and preparing proposals for clients.
- Collaborating with clients to convert inquiries, meet targets, and maximize revenue.
- Managing a high volume of meeting inquiries while adhering to tight deadlines to capture revenue opportunities.
- Building strong relationships with clients to thoroughly understand their requirements.
- Coordinating with different hotels and stakeholders to grasp their strategies and unique selling propositions.
- Ensuring comprehensive administration of all bookings. Candidate Profile:To excel in this position, you should embody the following attributes:
- Proven experience in a customer service role.
- Strong organizational and administrative capabilities.
- Positive demeanor and effective communication skills.
- Commitment to delivering exceptional customer service.
- Confident telephone communication style.
- High proficiency in IT skills. Working at Hilton:Hilton is a premier global hospitality company, encompassing a wide range of lodging options from luxurious full-service hotels and resorts to extended-stay suites and mid-priced accommodations.

For nearly a century, Hilton has provided business and leisure travelers with outstanding accommodations, service, amenities, and value. Hilton is committed to upholding its tradition of delivering exceptional guest experiences across its global brands.

Our vision is to fill the world with the light and warmth of hospitality, uniting us as a team to create remarkable hospitality experiences every day.

Our incredible Team Members are at the core of this mission.