Service Administrator
4 weeks ago
We are seeking an experienced Service Administrator to join our team at Jago Consultants. As a key member of our service department, you will be responsible for providing administrative support to our site manager and ensuring the smooth operation of our service operations.
Key Responsibilities:
- Provide administrative support to the service department, including taking bookings, organizing collections and drop-offs, and communicating with customers.
- Assist with the coordination of service operations, including scheduling and managing service appointments.
- Develop and maintain effective relationships with customers, ensuring their needs are met and exceeded.
- Contribute to the development and implementation of service department processes and procedures.
Requirements:
- Previous experience in a customer service role within a vehicle service dealership is preferred but not essential.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
- Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects.
- Ability to work flexibly and adapt to changing priorities and deadlines.
What We Offer:
- A competitive salary of up to £23,000.
- A 45-hour working week, Monday to Friday, with a 1-hour unpaid lunch break.
- Saturdays 07:00 to 13:00 in accordance with the Company Rota.
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