Service Administrator

4 weeks ago


Crawley, West Sussex, United Kingdom Jago Consultants Full time
Service Administrator Job Description

We are seeking an experienced Service Administrator to join our team at Jago Consultants. As a key member of our service department, you will be responsible for providing administrative support to our site manager and ensuring the smooth operation of our service operations.

Key Responsibilities:

  • Provide administrative support to the service department, including taking bookings, organizing collections and drop-offs, and communicating with customers.
  • Assist with the coordination of service operations, including scheduling and managing service appointments.
  • Develop and maintain effective relationships with customers, ensuring their needs are met and exceeded.
  • Contribute to the development and implementation of service department processes and procedures.

Requirements:

  • Previous experience in a customer service role within a vehicle service dealership is preferred but not essential.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Strong organizational and administrative skills, with the ability to prioritize tasks and manage multiple projects.
  • Ability to work flexibly and adapt to changing priorities and deadlines.

What We Offer:

  • A competitive salary of up to £23,000.
  • A 45-hour working week, Monday to Friday, with a 1-hour unpaid lunch break.
  • Saturdays 07:00 to 13:00 in accordance with the Company Rota.

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