F&B Supervisor

3 weeks ago

Manchester, United Kingdom Co-op Live Full time

About Co-op Live

Co-op Live is a world-class venue that offers a unique experience for fans and artists alike. As a leading venue in the UK, we are committed to creating a great place to work that amplifies voices from all different backgrounds.

We are looking for a talented Retail / Catering / Concessions Supervisor to join our team and help us deliver a exceptional hospitality service for our guests. In this role, you will work closely with the Training Manager and Talent Acquisition Manager to recruit and maintain a top-notch team and implement a training plan for the F&B team.

Key Responsibilities

  • Manage on-the-job training for live event days, overseeing team development in your area.
  • Supervise a dynamic workforce of 20-50 people on live event days, delivering concise briefs as directed.
  • Instill a culture of continuous improvement, delegate tasks, and maintain safety standards.
  • Collaborate across departments to deliver outstanding service and environmental sustainability.
  • Use strong interpersonal skills to lead, influence, and encourage a high standard of work.

Requirements

  • Proven track record of supervising a team within a retail/concessions environment.
  • Has experience of supervising in fast-paced setting within stadium, events arena, festival environment or similar.
  • Ability to communicate with employees, co-workers, volunteers, management staff and fans in a clear, professional, and courteous manner which fosters a positive, enthusiastic, and cooperative work environment.
  • Ability to make fast operational decisions quickly and under pressure.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Problem-solving abilities.
  • Ability to consistently adhere to the highest standards of integrity, professionalism, ethics, and confidentiality.

Our Inclusion Commitments

We understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence.

We are committed to creating a great place to work amplifying voices from all different backgrounds. There is something for everyone at Co-op Live, come and get involved.

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