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Automation Support Specialist

2 months ago

Glasgow, Glasgow City, United Kingdom Gamma Recruitment Team Full time

About Gamma Recruitment Team

We are a leading supplier of Unified Communications as a Service (UCaaS) solutions, providing voice, data, and mobile products and services to the UK, German, Spanish, and Benelux business markets.

Our company is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.

Key Responsibilities

  • Escalating complex issues and managing time-sensitive projects.
  • Coordinating large-scale provisioning projects for high-profile clients.

Requirements

  • You will be a driven and motivated individual with a passion for customer service and an interest in coordinating large-scale provisioning projects.
  • You will have excellent IT skills, especially in MS Excel, as well as a familiarity with general customer service handling and CRM systems.

What We Offer

  • Electric Vehicle (EV) scheme
  • Enhanced maternity and paternity leave
  • Share-save scheme

We value diversity and believe in having inclusive teams where everyone can be their authentic selves. If you're a motivated individual with a passion for customer service and a keen interest in coordinating large-scale provisioning projects, we encourage you to apply.